Did you lose money because of an investment scam?

We have recovered more than
50 million euros for victims
of fraud in the EU

FCA Regulated
EU’s best-rated
€50m recovered
4,000+ customers

Rated Excellent
on Trustpilot.

We’ve helped over 4,000+ fraud victims already!

As seen on

How it works

We’re here to help you along the way! Learn more about how it works.

You don't have to use Refundee and you can do your claim yourself for free by contacting the bank and the Financial Ombudsman yourself. Here’s a guide on how to do it yourself

The investigation

Our Fraud Investigators will assess your case to see if we can help.

The bank

Refundee will prepare your individual case and submit a bespoke report to the bank in order to receive their formal response.

FOS

If the bank refuses reimbursement, Refundee takes your case to the FOS for an independent review, the final stage determining your refund amount.

Our experienced team has over 20 years of combined experience working for banks, the Financial Services Authority or the Financial Ombudsman Service.

Thousands of people across the European Union have lost millions of euros to fraud. We want to help you get that money back.

That's why we created Refundee.

About us

Refundee in the News

Filming with BBC Rip-Off Britain

The Refundee team were interviewed by Rip-Off Britain about how E-Money Institutions (EMIs) are treating their customers. Look out for the program in mid-March!

BBC Rip-Off Britain

Refundee talks with Gloria Hunniford on BBC's Rip-Off Britain about how banks could possibly be treating people unfairly. Explaining how one of their customers were treated poorly.

BBC Watch Dog

Co-founder, Stuart McFadden, was on BBC's The One Show to talk about bank's responsibilities when it comes to unauthorised payments.

BBC Rip-Off Britain

Refundee appeared on BBC's Rip Off Britain this morning to discuss the ongoing issue of job and task scams and what you should be looking out for to make sure a job advert is real and not a scam.

Refundee on Channel 5

Featured on Bank Scams: Don't Get Caught Out. Talking about getting reimbursed after loosing money to a scam.

PEOPLE TRUST US

1000’s of people choose us to manage their claim

Here’s why:

Fair fees

If we’re successful we charge 15% plus VAT on the money you get back. We only charge if your case succeeds. More on fees.

€50m recovered

We’re proud to have recovered over €50 million for fraud victims. We could help you with your claim.

FCA registered

We’re regulated by the Financial Conduct Authority, we uphold the highest ethical standards, enabling you to handle it independently.

Types of scams

Cryptocurrency

Fake brokers or advisors pretend to be experts

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Investment

Enticing but ultimately fraudulent investments

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Safe account

You think your bank is calling you with the right into

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Unauthorised

When transactions are made without your consent

Read More